About us
A local plumbing team, not a franchise.
One Stop Plumbing & Hotwater is family-owned and based in Western Sydney. Same crew, same licence, same number you called last time.
Our story
Built on turning up.
One Stop Plumbing & Hotwater started the way most good trade businesses do — one licensed plumber, one van, and a reputation built on doing what he said he would. Two decades on, the business is bigger but the rule hasn't changed: turn up when you said, do the work properly, charge what you quoted.
We're based in Western Sydney and we live here too. The suburbs on this site aren't a marketing radius drawn on a map — they're the streets we drive every day, which is why we can tell you what's likely wrong with a drain in St Marys before we've seen it.
No job too big or too small has been the line since day one, and we mean it. A dripping tap in Cambridge Park gets the same plumber, the same drop sheets and the same guarantee as a full bathroom in Glenmore Park. The small jobs are how people decide whether to trust you with the big ones.
Everything is done under NSW plumbing licence 500011C, backed by full public liability insurance, and finished with the compliance paperwork your insurer will ask for if it ever matters.
- Years on the tools
- 20+Years on the tools
- Western Sydney jobs completed
- 200+Western Sydney jobs completed
- Suburbs covered
- 21Suburbs covered
- Hours the phone is answered
- 24/7Hours the phone is answered
Why people call us back
The boring things, done every single time.
No drama, no upsell, no invoice that doesn't match the quote. It's not a marketing angle — it's just how the business has stayed busy for two decades.
Check us before you book
- NSW plumbing licence
- 500011C
- ABN
- 16 425 522 769
- Public liability
- Fully insured
Any licensed plumber will hand over their licence number without blinking. If one won't, that tells you what you need to know.
Licensed & insured
NSW Lic. 500011C · full public liability
Fixed price up front
Quoted before we start — no hourly surprises
24/7, answered by a plumber
Not a call centre, any hour of the night
Workmanship guaranteed
We come back and make it right
How the money works
Free quote over the phone
Describe the problem and we'll give you a realistic ballpark before anyone gets in a van.
Fixed price, not hourly
You approve a number before work starts. If the job turns out bigger, we stop and re-quote — we never just keep the clock running.
No surprise after-hours bill
If a call-out lands after hours, we tell you exactly what that costs on the phone, before we head out.
Payment when you're happy
Card, transfer or cash on completion. Tax invoice and compliance certificates emailed the same day.
How it works
No mystery, no meter running.
Four steps, every job, whether it's a dripping tap in St Clair or a full bathroom in Glenmore Park.
You call, a plumber answers
Day, night, weekend or public holiday. You talk to the person who'll be doing the work — not a call centre reading a script.
We diagnose it properly
Camera down the drain, gauge on the gas line, meter on the element. We show you what's actually wrong before anyone talks about money.
Fixed price, then we start
You get the number in writing and you approve it. It doesn't move because the job took longer than we thought.
Cleaned up and guaranteed
Site left tidy, compliance paperwork where it applies, and workmanship backed by our guarantee.
Recent work
Our jobs. Our photos. No stock images.
Every picture on this site came off one of our own jobs around Western Sydney — because anyone can buy a photo of a smiling plumber.
Copper manifold upgrade
Drop sheets down, new manifold set out, soldered and pressure tested.
Blocked sewer cleared
Jetted from the inspection point, then camera-checked before we left.
Stormwater chamber
Excavation and chamber install on a sloping Sydney block.
Burst pipe at 2am
Opened up, isolated and repaired before it took out the ceiling below.
New build rough-in
In-slab pipework sleeved and set out before the pour.
Same-day call-out
Van stocked and on site — most jobs done in one visit.
Bathroom fit-off
Rainfall shower set out and fitted off on a full renovation.
Gas line certified
New gas run, pressure tested with a manometer and compliance issued.
What customers say
Sunday morning, no hot water, sorted by lunch.
5.0 from customers across Western Sydney
Hot water system died on a Sunday morning. Called One Stop and they had a new unit installed by lunchtime. Lifesavers!
Honest pricing, no hidden costs. Fixed our blocked drain quickly and explained everything clearly. Highly recommend.
Renovated our entire bathroom. Professional, tidy, and the workmanship is top notch. Will use them again.
Free quote
Tell us what's going on.
Send the details and we'll come back with a price. If it's urgent, ring us instead — the phone is always faster.
- Hours
- Open 24 hours, 7 days
- Credentials
- Licensed & fully insured, every job
Open now
Something leaking, blocked or stone cold?
One call and a licensed plumber is on the way. Free estimate over the phone, fixed price before we start.